Last updated: 11 October 2026
1. Scope
This policy applies to development and digital marketing services provided by EmlyCode, a brand of DataRepo Private Limited. EmlyCode provides custom professional services; we do not sell physical goods or off-the-shelf products through this website, and this website does not accept online payments.
2. Your proposal or agreement comes first
Every project is scoped and quoted individually. The specific cancellation terms, payment milestones and any refund entitlements for your project are set out in your written proposal, statement of work or agreement. If anything in that document differs from this page, the signed document applies.
3. Before work starts
Submitting an enquiry or receiving a quote does not commit you to anything. If you have accepted a proposal and made an advance payment but wish to cancel before any work has started, contact us in writing and we will handle the request in line with your proposal or agreement.
4. Cancelling during a project
You may cancel an ongoing project by notifying us in writing at hello@emlycode.com. Payment for work completed, time spent and costs committed up to the date of cancellation, and the treatment of any amount paid in advance for work not yet performed, are as set out in your agreement.
5. Advertising services and ad spend
- Ad spend for Meta Ads, Google Ads and other platforms is paid directly to those platforms (unless agreed otherwise in writing) and is governed by the platform's own billing and refund terms. EmlyCode cannot refund amounts spent on or held by an advertising platform.
- Ongoing management services (such as ads management or SEO) can be stopped with the notice period set out in your agreement. How fees for the current billing period are handled is also set out in your agreement.
6. Third-party costs
Costs paid to third parties on your behalf or at your request — such as domain names, hosting, software licences, app store developer accounts or paid plugins — are subject to those providers' own refund terms.
7. Results
Refunds are not available on the basis that a specific ranking, traffic, lead, sales or advertising outcome was not achieved, as these depend on factors outside our control and are never guaranteed. See our Terms & Conditions.
8. How to request a cancellation or refund
Email hello@emlycode.com with the subject "Cancellation or refund request", your name, business name and project details. We will acknowledge your request and respond with next steps.
9. Your statutory rights
Nothing in this policy limits any rights you have under applicable law.